Riu Caribe, Cancun

The hotel offers a comfortable stay with friendly staff in a great location near the beach and convenient for exploring Cancun. However, room amenities could be improved by adding basic essentials. The dining experience is varied with excellent food choices.

The hotel offers stunning views of the sea from the balcony, though the rooms are on the smaller side and lack a sitting area, they are adequate. The noise from adjoining rooms can be a bit bothersome, but the view makes up for it. The service from the staff is exceptional, with friendly and dedicated individuals like Vicente, Franki, and Marcos being standout performers.

I had a mixed experience at the hotel. The rooms were a bit small and lacked a sitting area typical for a Riu suite, but the balcony and the breathtaking view more than made up for any shortcomings. Unfortunately, I had to wait a day for a luggage stand despite requesting it twice.

The hotel made our holiday even more special with its comfortable rooms, despite some noise issues and bed preferences. The service, especially from Ysrael and Vincente, was top-notch. The beach location was stunning, though there were cleanliness concerns. The dining provided consistent options, and the facilities were excellent overall.

My stay at the Riu Caribe in Cancun was pleasant overall. The rooms were always spotlessly cleaned with nice touches like flowers on the bed, although they appeared somewhat tired and could benefit from a refresh. The service was impeccable, from the friendly staff like Jacqueline in the main restaurant to the entertainment team and reception staff. The location, right on the beach, was beautiful but a bit isolated from the nightlife, easily accessible by a short bus ride or taxi. The dining options were mediocre, mainly with fried food, but the fresh-baked scones were a highlight.

My stay at the hotel was nice and comfortable, but there were some issues with the beds not being correct, and we couldn't upgrade the room on the chosen day. The rooms were very clean, and I believe they should be utilized more often.

The hotel had nice rooms, but the glass panel in the bathroom could be uncomfortable. Although the standard was high, it didn't feel like a true 5-star experience. The service was outstanding with hardworking staff always ready to assist. The location was convenient, only a short bus ride away from the main attractions. The dining options were excellent, especially the personalized smoothie section. Overall, a good value for money with some room for improvement.

My stay at the hotel was really pleasant overall. The rooms were nice, but the glass panel in the bathroom was a bit uncomfortable. The hotel staff was incredibly friendly and helpful, especially Mr Jose Rosas, who went above and beyond to assist us. The location was great, with a beautiful beach just steps away, and the dining options were varied, although some areas could use improvement.

My stay at the hotel was wonderful! The rooms were spacious, clean, and had an insane view from the balcony. The service was excellent, and the staff worked tirelessly to ensure a great experience. The location was perfect, close to the main strip in Cancun and within walking distance of attractions. The dining options were diverse and enjoyable. Overall, a great value for money!